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Refund policy

30-day Return Policy

We hope that we’ve provided you with a product that delights you. However, if you are not fully satisfied with your purchase, you may return it for a refund of the product cost (minus a 10% restocking fee and shipping costs). Customer is responsible for shipping the product back to us in its original packaging.

Return Process

To start a return, contact us at: support@verse.fit and optionally let us know why you would like to return your item. We welcome your feedback so that we can continue to improve our products and customer service. We will have you fill out a return form with the necessary details to ensure a proper refund. Please pack the product in its original packaging, arrange for shipping to the address to be provided, and obtain a tracking number. More details will be provided once you initiate the return.

Five (5) Year Limited Warranty

We want you to enjoy your Verse product for years to come. For that reason, we will warranty it for five (5) years. Under our warranty, we will repair or replace your Verse product if found to be defective in material, construction or workmanship. However, our warranty will not cover products that have been misused or abused, or used outside of our recommended guidelines. Contact us at: support@verse.fit for warranty questions or any other concerns.

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